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[KB_42] - When and how do I recieve the software I have purchased?
This article explians how you recieve the products you purchase from our website.


Any products purchased from our site with a credit card will be available for download immediately after your purchase.  Our order processing system is automatted and will send you a download email with a username and password to use to login to our website and download the product(s) you have purchased.

If you purchase a product using an eCheck or bank draft you will not recieve the product until the check/draft clears on our end.  This can take between 4-7 days.

If you purchase a product from our website using a credit card and don't recieve an email containing download instructions within 15-20 minutes of your purchase you should contact our support department right away at: and someone from our support department will assist you.

Frequently Asked Questions ▪

Applies To
  • aspWebCalendar ALL
  • aspWebAlbum ALL
  • aspWebHeadlines ALL
  • aspWebDocuments ALL
  • aspWebMail ALL
  • aspWebContacts ALL
  • aspWebLinks ALL

Article Details
Article ID: KB_42
Date Added: October 6, 2005
Last Update: October 6, 2005
User Rating:  (0 Ratings) (0 Ratings) (0 Ratings) (0 Ratings) (0 Ratings)
Total Views: 10044

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